Welcome to our online clothing store! We’ve put together this list of frequently asked questions to help make your shopping experience with us as smooth as possible:
Payment:
What payment methods do you accept? We accept payment via credit card and PayPal only. We do not accept payment over the phone or by any other method.
Is my payment information secure? Yes, we take the security of our customers’ payment information very seriously. We use industry-standard encryption to protect your data.
Shipping:
How long will it take for my order to arrive? We strive to process and ship orders within 2-5 business days. Shipping times may vary depending on your location and the shipping method selected.
Do you offer free shipping? Yes, we offer free shipping on orders $ 100.
Returns:
What is your return policy? We accept returns within 7-25 days of delivery for items that are unworn, unwashed, and in their original condition with tags attached. Customers are responsible for the shipping fees associated with returns.
Can I exchange an item? We do not currently offer exchanges. Please initiate a return and place a new order for the item you would like.
Contact:
How can I get in touch with customer service? For any questions or concerns, please email our customer service team at [email protected]. We will do our best to respond to your inquiry within 24-48 hours.
Thank you for shopping with us! We value your business and hope you have a pleasant shopping experience with us.